Legal & Policy Overview
At Cali Steam, transparency and trust are at the heart of everything we do. As a premium wellness and alternative product brand, we’re committed to protecting your privacy, ensuring a safe shopping experience, and providing clarity around our legal responsibilities and customer rights.
Below you’ll find summaries of our core legal policies. For full documentation, please refer to the linked pages or contact our team directly.
✅ Terms of Service
Our Terms of Service outline the rules and expectations for using our website, purchasing our products, and interacting with our content. This agreement covers topics such as product availability, user responsibilities, and limitations of liability.
🔒 Privacy Policy
Your privacy is a top priority. Our Privacy Policy explains what data we collect, how we use it, and the safeguards we have in place to protect your information. We never sell or share your personal data with third parties without consent.
🔞 Age Policy
Cali Steam products are intended for adults 21 and older. By accessing our site or purchasing products such as THCa flower or mushroom gummies, you confirm that you meet the legal age requirement in your state or jurisdiction.
We may use third-party verification tools to comply with federal and state age restrictions.
👉 View Full Age Restriction Policy
📦 Shipping Policy
We currently ship to select U.S. states based on local and federal regulations.
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Lift Off Gummies: Ship nationwide to states where functional mushroom supplements are legal.
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THCa Products (Space Rocks): Ship to compliant states under the 2018 Farm Bill guidelines. Please check your local laws before ordering.
Shipping times are typically 3–7 business days. Expedited options are available.
💸 Refund & Return Policy
We stand behind the quality of every product we sell. If you're not satisfied, here’s what to expect:
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Gummies: Unopened packages may be returned within 14 days for a refund or exchange.
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Flower products: Due to their perishable nature, we do not accept returns on cannabis-related items unless damaged or incorrect.
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To initiate a return, contact support@calisteam.com with your order number and a description of the issue.
👉 View Full Refund Policy
⚖️ Legal Compliance
Cali Steam operates in accordance with the 2018 Farm Bill and applicable state regulations. All cannabis-related products contain <0.3% Δ9 THC on a dry weight basis. Buyers are responsible for understanding the laws in their state prior to purchase.
📩 Questions?
We’re here to help. If you have questions about any of these policies or need additional documentation, please email us at:
info@calisteam.com