Age Restriction Policy

Warning: This site contains information regarding electronic cigarettes. You must be of legal age in your state to enter this site and purchase electronic cigarette products.

Must be of legal age in your state to purchase electronic cigarette products from this web site. Falsifying your age for the purpose of purchasing products from this web site is strictly illegal and is punishable by law. Purchasing items on behalf of a minor is prohibited and punishable by law. We reserve the right to ask for identification upon our discretion.

By shopping our store, you are confirming you are of legal age in your state to purchase electronic cigarette products. We reserve the right to deny any order if we think it is placed by a minor. Providing a false declaration under penalties of perjury is a criminal offense.

Age Verification

We reserve the right to use third party age verification systems, in accordance with federal law. If necessary, we reserve the right to ask for identification if necessary. You must be of legal age in your state to obtain and use a credit card and to purchase electronic cigarette products. In instances in which credit card verification is not enough, we may require to review your identification card. You will be asked to fax or email a legible copy of your identification clearly showing your age and shipping address. We will require a signed authorization note along with a legible copy of your identification card. We will cancel the order if proper identification cannot be given in an appropriate amount of time.

All fraudulent orders may be reported to the local authorities within your vicinity.

Billing Validation

All credit card billing address information you provide must match in our system with that of the cardholder. If the information does not match, your order will be declined.

Credit Card Validation

For the protection of card holders and our company, orders that appear fraudulent may be put on hold for manual review. If necessary, a Customer Service Representative will call you to verify the order. If we are unable to reach you at the provided phone number or email address within a reasonable period of time, the order will be cancelled.

Manual review may delay the shipment and delivery of your order. We reserve the right to cancel any order before it is shipped.

Refusal or Limit of Service

Due to the nature of internet sales, we reserve the right to refuse service to anyone. If you feel your refusal of service was unnecessary, please contact our Customer Service team at (213) 422-9073.

Warning: Some of our products contain a chemical known to the State of California to cause birth defects or reproductive harm. Additionally, some of our products contain nicotine. Nicotine is an addictive chemical. Must be 18 years old or of the legal smoking age in your jurisdiction to use this product. Keep away from children and pets.

Behavioral Advertising

We use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page.

You can opt out of targeted advertising by using the links to these websites; Facebook, Google, and Bing.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at info@calisteam.com.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.